📦 Your order hasn’t arrived yet? Don’t worry, we’re here to help.

🕒 Delivery Time:
Delivery takes maximum 9 to 20 business days (Monday to Friday, excluding weekends and public holidays).

⏳ Important:
The delivery time starts after shipment, which takes place within 24 hours of your order.

🚚 Tracking Information:
The tracking status is not updated in real-time. Your package is often already on its way, even if the status doesn’t change.

📬 Please check your mailbox regularly, not just your emails.

❤️ If you haven’t received anything after 20 business days from shipment, please contact us using the form above.
Our customer support team will reply within 24 hours.⬇️

💸 If the package is lost, we will immediately refund you in full, with no waiting time.